Shipping & Tracking
You will receive a tracking link in the Shipping Confirmation email when your order is shipped out.
* If you cannot track your parcel with the tracking numbers, please try again after a few hours as the carrier needs time to active it. If you still cannot track the parcel, please contact our Customer Service.
Delivery is free of charge from a purchase value of £50 or more. A delivery charge of £6.95 will be applied to orders below this purchase value.
We aim to process all orders as quickly as possible - orders are generally dispatched within two working days (Mon-Fri). Our warehouse is located in Germany, which means the delivery lead time is generally 8-10 business days. You will receive a dispatch confirmation including a tracking number as soon as we have transferred the order to our logistics partner.
Please note: Due to the new implementation of customs registration our logistic partner is currently facing some difficulties and delivery may be delayed.
Mammut online purchases can be shipped to destinations within USA, Switzerland, France, Germany, Norway, Austria, Belgium, Czech Republic, Denmark, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain, Sweden, Japan, New Zealand and Australia.
In the online shop for Great Britain, deliveries can be made only within Great Britain, including Northern Ireland. Please note that deliveries to Jersey Island, the Isle of Man and BFPO addresses are not possible.
The delivery address can be different from the billing address
At the check-out page, in the second step with "Your Details", please untick the box dedicated "Delivery Address same as Billing Address". After unticking the box, the billing address section will appear.
- Shipping to military address: Please note the visibility of tracking maybe be reduced.
- Shipping to post office boxes: Unfortunately we don't ship to post office boxes.