Account

Firstly, log in your account on Mammut website. In the menu on the left, select "Address" to view your details. In the "Email Address" field, enter your new email information and click on Save. Your new email address is now updated.

On the Mammut website home page, choose the "Account" icon at the top right corner to go to the "Sign-in" page. Click "Forgot Password" and enter your email address. You will receive an email to reset your password.

Firstly, log in your account on the Mammut website. In the menu to the left, select "Address" to view your details with the shipping address. Enter your name or new address and click "Save" to save your new information.

On the product detail page, when you click on the "choose size" button, you will see a "notify me" option on the unavailable size. To be notified when the item is back in stock, please click on the size you need and enter your email address when prompted. We will send you an email when this size is back in stock

Please click here to subscribe our Newsletter.

In your account, you will find the "Notifications" section where you can subcribe or unsubscribe to our email newsletter and printed brochure. You can change your preferences at your convenience.
Please click on the red box to select or deselect options.

To unsubscribe from our newsletter, click "Unsubscribe" at the bottom of any Mammut newsletter email. A new page will pop up to confirm your unsubscription.

Please contact our Customer Service team via chat, phone or email.

Mammut Customer Service is available via live chat, phone and email.
From Monday to Friday, live chat and phone are available from 9am to 6pm in your local time zone (UK, EU, US). When the live chat is green, our Customer Service team is availble. If the live chat is grey, our Customer Service team is not available. With live chat and phone calls, sometimes our team is occupied with other customer enquiries, please wait a few minutes before contacting us again. You can also contact us via email.