Product Support
Service Bulletin Airbag 2.0

Service Bulletin Airbag 2.0

Service Bulletin Mammut / Snowpulse Avalanche Airbag

Individual feedback and intense inspections showed that the connection between the release mechanism and the Venturi box may come loose in very rare cases at very intense use of the avalanche airbag. To exclude loss of function, we ask you to preventively re-equip this connection with the specifically developed clip. This clip prevents coming loose of the connection. Re-equipment of the Venturi clip can be performed quickly and easily by any customer.

Mammut takes the subject of safety very seriously and strives to guarantee best safety to you with our products.

We apologize for the inconvenience and thank you for your trust. We wish you a safe winter.

Safety update Mammut Snowpulse / Lawinenairbags:

https://youtu.be/DA3-I0na5a0 ↗

Airbag systems of the production seasons Winter 2011/12, 2012/13 and 2013/14:

- Removable Airbag System RAS

- Protection Airbag System

- Snowpulse Lifebag System

These systems can be installed in backpacks by Mammut, Snowpulse, Highmark by Snowpulse, Scott, as well as Ferrino, Oakley and Jones Snowboarding.

To see if your avalanche airbag needs to be re-equipped, open the backpack and expose the release mechanism connected to the cartridge.

The sticker with the reference to the respective season is attached to the rear of the release mechanism.

Models of the season winter 2011/2012: The release mechanism has no season indication.

Models of the season winter 2012/2013: The season of your avalanche airbag is listed on the lower left of the release mechanism.

Models of the season winter 2013/2014: The season of your avalanche airbag is listed on the lower left of the release mechanism.

Models with the Inflation System 2.0 from the production season Winter 2014/2015 and models with the Inflation System 1.0. (System before 2011)

The Venturi clip does NOT have to be re-equipped in these models.

Models of the season winter 2014/2015: The season of your avalanche airbag is listed on the lower left of the release mechanism.

Re-equipment of the Venturi clip can be performed quickly and easily by any customer. The required clip with installation instructions can be requested free of charge. Your data will of course be treated confidentially and only be used in the scope of the re-equipment campaign.

Feel free to call us or send an email if you have any questions.

Address Mammut Customer-Service

Mammut Sports Group AG
Customer Service
Birren 5
5703 Seon
Schweiz

repairandcare@mammut.com ↗
+41 62 769 83 88