Mammut asks customers to check that the cartridge is screwed into the airbag inflation system completely up to the stop
As a brand we stand for quality, safety and innovation since 1862 - but in very rare cases we are not completely flawless. Mammut therefore asks its customers who own a Mammut Generation 3.0 avalanche airbag with the Removable Airbag System (RAS) from the winter season 20/21 to check whether the cartridge is screwed all the way into the mechanism of the airbag inflation system. This must be guaranteed to ensure the proper functioning of the Avalanche Safety equipment.
All customers in possession of a Generation 3.0 avalanche airbag from the current winter 20/21 season are asked to check it using the instructions below or contact Mammut Customer Service. Generation 3.0, which has been available since the 16/17 season, can generally be identified by the neon-orange deployment handle - but only products from the current winter 20/21 season are affected. Older avalanche airbags from Generation 2.0 have a red activation handle and, like airbags from Generation 3.0 of the winter 16/17, 17/18, 18/19 or winter 19/20 seasons, are not affected.
It is very easy to identify whether the cartridge can be screwed in completely. The following inspection instructions will help you to carry out this check yourself. If the cartridge cannot be fully screwed in as described in the instructions, the affected airbag system may no longer be used and must be returned immediately to Mammut Customer Service for a free replacement. Mammut Customer Service is available at all times to answer any questions.
Thank you very much for following the call to the safety check - safety first! We apologize for the inconvenience and thank you for your understanding.
Airbag balloon safety check
All customers who own a Generation 3.0 avalanche airbag from the Winter 16/17, Winter 17/18 or Winter 18/19 seasons (neon-colored deployment handle) are requested to check them according to the following instructions or to contact Mammut Customer Service. Avalanche airbags from previous seasons (red deployment handle) are not affected.
It is easy to identify whether the airbag is attached correctly (see the checking instructions). If the airbag balloon is not properly attached to the airbag inflation system, in some cases the airbag may lose volume too quickly after deployment. As a result, the airbag’s functionality may be impaired in the event of burial by an avalanche.
If you identify that the airbag balloon is attached incorrectly, the affected airbag system should no longer be used and must be returned immediately to Mammut Customer Service to be replaced. In the event of any queries, Mammut Customer Service will be happy to help.
Thank you for reacting to this call for inspection - Safety First!
Deployment cable safety check
All customers in possession of a Generation 3.0 avalanche airbag (neon orange deployment handle) of Winter 16/17 and Winter 17/18 seasons are requested to test them in accordance with the following instructions or contact Mammut Customer Service. Avalanche airbags from previous seasons (red deployment handle) are not impacted. The installation problem is easy to identify and fix.
In some cases, incorrect installation of the system may have caused significant bending of the deployment cable. This could have a negative effect on the functioning of the avalanche airbag after repeated deployment. If you identify the installation problem described in the instructions, please rectify it immediately in accordance with the following instructions. If you are in any way unsure, please contact Mammut Customer Service.
Thank you for reacting to this appeal for inspection - Safety First